Evaluation and Control.

I believe that my business will succeed in Nelson and the Kootenays because we have a unique selling proposition in which we work with the client to build a menu and bring their ideas to life in a sustainable manner. We also prepare the food before the guests and include them in the process, so they feel involved. Our team ensures the quality of the food and service is top-notch, and no compromise is made when it comes to the quality because the client pays a lot, and they should get their money's worth. When the guests are involved in the process, it builds a good relationship with the client and their guests. Our team is well trained in all areas so that we don’t lose time and all the work is done in an efficient and timely manner. We also offer flexibility in our menus and adapt to what the guest wants and not what will be easy for our team. Our operation is well-equipped to handle different client requests, dietary restrictions, and any last-minute changes. We value client feedback and reviews and work on our shortcomings. We also implement cost control in our operations to restrict us from overspending on things we don’t need. Our team also looks out for new trends in the market and keeps on experimenting with new dishes to attract more business. Our website is updated frequently so it is always user-friendly and well-optimized. We also offer referral and loyalty programs for our clients. We market our business on Social media upload frequently with new menu items and feature the dishes created by our team.